BINDER Service & Support services:

Our added value for your BINDER chamber

Just providing the best simulation chamber for your requirements is not enough for BINDER. Because for us, "service" is more than just a word. It is a commitment that has many names at BINDER: validation, calibration, repair, seminars and APT-COM™ Software service, or BINDER INDIVIDUAL service.

With our Service & Support services, we offer a comprehensive range of solutions for professionals in the laboratory including innovative products, competent consultation and comprehensive services, an extensive market service that distinguishes BINDER clearly from the competition and that guarantees the additional value that the customer needs for his applications.

 

BINDER Service & Support overview

Validation service

Validation service

Reduce your equipment qualification and validation costs with a BINDER validation package as part of your equipment order.

BINDER's professional validation service guarantees confidence in meeting validation requirements.

Calibration service

Calibration service

By letting BINDER calibrate your equipment, you can be sure that it will meet all of the requirements for maximum process safety.

Seminar / training service

Seminar / training service

We can provide effective support for the professional handling of your BINDER equipment. Our professional support assures maximum performance efficiency and also gives you optimized maintenance and care service.

Part of this package is our professional Software Service, which includes the latest updates. As another extra, BINDER offers seminars on professional application know-how and specific technical topics.

APT-COM™ Software service

APT-COM™ Software service

APT-COM™ 3 DataControlSystem is the name of our latest version of cutting-edge, easy to use BINDER data and communications software. The APT-COM™ software incorporates new, easy functions for the control, programming and recording of measured data acquisition for temperature chambers.

The APT-COM™ software naturally complies with the specifications of FDA guideline 21 CFR Part 11 regarding data security and validation of the overall system, as well as the requirements for GLP/GMP-compliant documentation that is secure against manipulation.

more Information on BINDER APT-COM™ software
Replacement part service

Replacement part service

Use only BINDER original replacement parts to ensure full and satisfactory equipment performance and complete, unrestricted manufacturer warranty services.

We provide a standard delivery service to ensure that you receive the optimum solution for your problems as quickly as possible.

Repair service

Repair service

The BINDER manufacturer service is particularly important when it comes to repairs. BINDER technicians are completely familiar with the latest technology, modifications and updates. BINDER invests heavily in training, diagnostic software and documentation.



Contact

Are you interested in further information on products and services?

Contact us
Technical support

Do you have a technical problem and need assistance in trouble-shooting?

Use our service form.

Request technical service
Newsletter subscription