Services offerings

Everything for your current service needs



You can make use of BINDER services on an individual basis – it is completely up to you. We are here whenever you need us. Just fill out the contact form at the end of the contact page and send it to us.

Qualification & validation



By qualifying and validating your BINDER simulation chamber, you can ensure that production and testing processes run smoothly and that product quality is always high. You can carry out the steps required for this yourself with the help of a validation package. You can order this when you buy the unit. It is even safer and easier with BINDER Service, who will happily carry out the qualification and validation on your unit for you.



  • Reproducible data for your BINDER unit – matched to your processes and standards
  • Use of BINDER expertise during validation and qualification
  • Implementation by qualified and experienced specialists
  • Validation and qualification carried out on-site


Range of services

  • Qualification folder as supporting documents for validation performed by customer. Includes: IQ / OQ checklists, unit schematics, QM
  • Certificate according to ISO 9001
  • Maintenance recommendations
  • IQ / OQ of the BINDER software carried out with the completed unit
  • IQ / OQ carried out with or without light measurement



Calibration and adjustment



BINDER Service calibrates your unit according to our factory standard with the help of certified and calibrated measuring devices in accordance with the DAkkS (German accreditation body) guidelines. For the first step, we determine and document deviations from the target values in a reliable and reproducible way. After identifying any deviations, we adjust your unit. In doing this, we eliminate the difference determined between the actual and target values.



  • Carried out quickly and reliably on-site
  • All relevant international standards are fulfilled
  • Implementation by qualified and experienced specialists
  • Ensures maximum performance over the entire service life of the unit 


Range of services

  • Qualified calibration certificate
  • Manufacturer's inspection sticker on the BINDER unit
  • Maintenance recommendation






IIn the event of a problem, you can be sure that you can rely on the worldwide BINDER Repair service. Our technical experts know the entire product range like the back of their hand and can help you quickly and competently. Our global network of technicians and repair shops is there to help you.

Just get in touch with us. With information about your unit and your exact request, we'll be able to help you promptly. Our experts, with their many years of experience, and the BINDER Service database are at your disposal. This where practical feedback is incorporated – it is the basis for our first-class support and for the further development of our premium products in the future.

How can we help you? >








You can be sure that BINDER simulation chambers and their extremely reliable heating, cooling, and humidification systems will have a long productive life. To ensure that the unit is constantly available over its entire service life, we recommend regular servicing. Our top tip – you can ensure this particularly easily and cost-effectively with a service contract.
All maintenance work is carried out exclusively by BINDER Service technicians or authorized service partners. During this work, all mechanical, electrical, and electronic components undergo a visual and functional test and are replaced if necessary.


More information about BINDER service contracts >





Training courses & seminars



The BINDER training program is designed to meet the specific requirements of the participants. This means that users from scientific and industrial laboratories can obtain valuable information on how to use their unit efficiently. What's more, our service teams and partners also undergo regular training here so they are always up to date with the latest BINDER technology.


BINDER training course dates >

Service offering request

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