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Support Form

Just fill out the form and send it off. We will then get in touch with you. The more information you give us in advance about your exact request, the quicker we can provide you with a suitable answer.

Please fill in all mandatory fields.
Salutation * Title
First name Last name *
Company *
Street, house number, House number
Postal code * City
Country *
E-Mail *
To be filled in by BINDER service partners only
Service partner request code
I need technical assistance for:*
Chamber APT-COM™ Software Accessories
Information to the chamber
Location / Where is the chamber located?*
Room Floor
Chamber type (e.g. ED 115)*
Date of purchase
Serial number (e.g. 00-00000)*
Set points Actual value
°C °C
% RH % RH
% CO₂ % CO₂
% O₂ % O₂
% N₂ % N₂
% Fan speed % Fan speed
Manual mode
Program mode
Application / loading*
No. of door openings (day, week, etc.)*
Ambient temperature (°C)* Ambient humidity (% RH)*
Errors & measures
Please describe the problem briefly*
Which actions have already been taken?
Please fill in all mandatory fields.

* Required fields